Privacy policy

Introduction

This Privacy Policy explains how Nelson Regional Development Agency Limited (“we”, “us” and “our”) collects, stores, uses, and discloses your personal information when you visit our website and/or use our services.

In this Privacy Policy, “personal information” has the meaning defined in the Privacy Act 2020, being information about an identifiable individual.

By accessing and/or using our website, using our services, or otherwise providing personal information to us, you acknowledge the collection, storage, use, and disclosure of your personal information in the manner set out below. This Privacy Policy is subject to, and must be read in conjunction with, our Disclaimer and Terms of Use.

Our website can be accessed by users that are located outside of New Zealand. When dealing with your personal information, we will comply with this Privacy Policy and with the New Zealand Privacy Act 2020. If you are located outside of New Zealand:

this Privacy Policy may not comply with the privacy regulations in your location; and
we will deal with your personal information as if it was subject to the Privacy Act 2020.

This Privacy Policy does not limit or exclude any of your rights under the Privacy Act 2020.

We have a separate Privacy Policy for the Brandkit Platform, which you can locate here.

Collection

We may collect your personal information (including, without limitation, your name, email address, phone number, postal address, details on any company you are associated with, your job title, your account login details, and any other relevant additional information that we may require) when you:

use our website, including when you submit any form through our website;
sign up to receive or receive any services that we offer, including when you create an account through our website;
sign up to receive email correspondence from us;
provide us with your personal information in the course of your contact, engagement and/or interaction with us; and
follow us or post comments in response to our social media communications or other online communications.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services.

Automated collection

We do not collect personally identifiable information from you when you browse our website. However, we may collect information from your device when you visit our website through automated technologies (such as usage monitoring technology, cookies, and sessions) to understand how you use our website.

Our website uses cookies to improve your user experience. A cookie is a small data file sent from a website and stored in a user's web browser while a user is browsing a website. Cookies track your movements through different websites but they do not personally identify you.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

For more information on how to adjust your web browser settings for cookies see: www.aboutcookies.org. For a guide to online behavioural advertising and online privacy see: www.youronlinechoices.com.

Use and disclosure

We will not use or disclose your personal information except in accordance with the Privacy Act 2020 and this Privacy Policy. We may use your personal information:

to verify your identity and to assist you if you forget your username or password for any of the services we provide to you;
to communicate with you and to respond to your requests, inquiries, feedback, or concerns, including those made via social media accounts we operate;
for general administrative and business purposes;
provide and maintain our services or notify you about changes to our services;
to detect, prevent and address technical issues related to our website;
analyse usage of our website;
provide you with further information, news, special offers and promotional material;
improve the content of our website and to customise the website to your preferences;
for related purposes for which you would reasonably expect us to use or disclose the information;
where you have consented to us using the information;
to protect and/or enforce our legal rights and interest, including defending any claim; and
where we are required or otherwise permitted to do so by law.

You may opt out of receiving communications from us by unsubscribing from our emails, or by contacting us at marketing@nelsontasman.nz.

We will not sell, rent, exchange, or lease your personal information to third parties for marketing purposes. Your personal information may be made available internally for the above purposes and we may also disclose your personal information to our third parties or partners who we do ordinary business with, for purposes reasonably connected with the purposes for which may use your personal information.

Consent

By providing us with your personal information, you consent to our using and disclosing your personal information in the manner set out above.

If there are additional purposes (other than those outlined above) for which we wish to use your Personal Information, the purposes will be notified to you, and your consent requested to the proposed use.

Storage and security

We will take reasonable efforts to protect personal information that is held by us from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Our website may contain links to third-party websites that are not operated by us. We suggest you review the privacy policy of every website you visit, and we have no control over or assume any responsibility for the content, privacy policies, or privacy practices of any third-party websites.

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

Right to access and correct

We take all reasonable steps to ensure that the personal information we hold is accurate, up to date, complete, relevant, and not misleading.

You may request access to, or correction of, any personal information we hold about you by contacting us at marketing@nelsontasman.nz. To ensure that the personal information we hold about you is accurate and current, please notify us of any changes to your personal information as soon as possible. You can do this by logging in and updating your user profile.

Changes to our Privacy Policy

We reserve the right, at our discretion, to update or revise this Privacy Policy at any time. Changes to this Privacy Policy will take effect once published on our website. Please check this Privacy Policy regularly for any modifications and updates. Your continued use of our website and services constitutes acknowledgement of this Privacy Policy as updated.

Mandatory reporting of notifiable privacy breaches

If your personal information is involved in a privacy breach which we reasonably believe is notifiable or must be reported in accordance with the Privacy Act 2020 (“Notifiable Privacy Breach”), we will inform the affected individual/s and report the Notifiable Privacy Breach to the New Zealand Office of the Privacy Commissioner.

Contact us

Contact us if you have any questions or concerns in relation to the handling of your personal information or this Privacy Policy.

You may also contact the Office of the Privacy Commissioner if you are unsatisfied with how your personal information or any complaint has been handled.